Frequently Asked Questions

If you have a question not answered here, please feel free to contact us via phone, email or using one of the contact forms available on the Contact Us section of this site.

What should I expect? How does this work?

The first session will require the review of any necessary forms, our practice policies and some personal information, such as the reason that brought you to counseling.  The remainder of the first session will be an assessment to determine what the recommended treatment plan for counseling would be should you choose to proceed.  The following sessions will vary in content but will include some emotional exercises, psycho-education and incremental vulnerability dialogue.

How long are the sessions?

A 50 minute session is considered by the state of Tennessee to be one “client contact hour”.  When you are schedule for a one hour session it will actually last 50 minutes.  There may be times when we go over a few minutes, particularly in the first session.  We seek to be respectful of both your time and ours.

How much does this cost?

The individual counselor rate is $100-$135 per 45-50 minute session (or one client contact hour). If you want to schedule with both Keith and Debbie the rates range from $200 (45-50 minutes) to $300 (80-90 minutes) per session.    If you have additional questions about the rates feel free to contact either of us.

Do you accept insurance?

We do not handle insurance. We can, however, provide with you with a receipt for services which you may then choose to file with your insurance company. Any reimbursements are solely between you and your insurance carrier.

How do I pay?

We take cash, check, or debit/credit card.

How do we choose between seeing just one or both of you together for couples’ counseling?

We prefer to meet with couples as a co-therapy team. However, some couples prefer to see just one of us for a myriad of reasons. Often times this decision is based on fees and scheduling. You are welcome to explore these options with us via e-mail or phone to assess which would be most beneficial.

What is your cancellation policy?

Clients may cancel a previously scheduled appointment up to 24-hours before their scheduled time. If less notice is provided, the client(s) will be charged for that session. True emergencies are considered on a case-by-case basis.